Privacy Policy

Our values

Guard Email sells none of its user data, even anonymized. You're the customer, not the product.

We take the privacy of our users very seriously, and we have implemented various safeguards to ensure that your data remains confidential. Our security measures include encryption of data at rest and field level encryption for sensitive data, and we have a strict policy against sharing any user data with third parties.

Introduction

We do not store your email content on any of our servers. We only access the minimum information needed for the add-on to function: your email address, alias configuration, and subscription status. All email forwarding is handled in transit — we do not read, analyze, or retain the content of emails sent to your aliases.

We do not share your data with any third party.

Guard Email adheres to the Dutch safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. If you have any questions about this Policy, please feel free to contact us at support@guardemail.com.

Google policy disclosure

Guard Email's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information we collect and how we use it

Guard Email processes personal information for the following purposes only:

• Account management — Your Google account email address is used to identify your account and manage your aliases
• Alias routing — We maintain a mapping between your aliases and your Gmail address to forward emails correctly
• Subscription management — If you subscribe to a paid plan, we store your subscription status. Payment processing is handled by Stripe; we do not store credit card details
• Service operation — We collect minimal technical logs needed to ensure the service functions correctly and to diagnose issues
• Analytics — We use anonymized, aggregated analytics to understand how the service is used and to improve it. We do not track individual user behavior

Data we do NOT collect

• We do not read or store email content
• We do not scan emails for advertising purposes
• We do not build user profiles
• We do not sell or share data with third parties
• We do not use tracking cookies for advertising

Data storage and location

Guard Email processes data on servers in the European Union. We use industry-standard encryption for data in transit (TLS) and at rest. We are based in the Netherlands and comply with the General Data Protection Regulation (GDPR).

Data Protection

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Your rights under GDPR

As a user in the EU, you have the right to:

• Access — Request a copy of all personal data we hold about you
• Rectification — Request correction of inaccurate personal data
• Erasure — Request deletion of your personal data ("right to be forgotten")
• Data portability — Request your data in a structured, machine-readable format
• Object — Object to processing of your personal data

To exercise any of these rights, contact us at support@guardemail.com. We will respond within 30 days.

Third-party services

We use the following third-party services:

• Google APIs — For Gmail integration (subject to Google API Services User Data Policy)
• Stripe — For payment processing (Stripe Privacy Policy)
• Google Analytics — For anonymized website analytics (on this marketing website only, not within the add-on)

Data retention

We retain your account data for as long as your account is active. If you delete your account or request data deletion, we will remove all personal data within 30 days.

Anonymized, aggregated analytics data may be retained indefinitely as it cannot be linked to individual users.

Changes to this policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or through the add-on. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy, contact us at support@guardemail.com.

Last updated: February 2026